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Support

Broner Customer Support Centre

The team at the Broner Customer Support Centre provides a single point of contact for all support issues relating to Broner products. By submitting your support issues to the centre your issue will be logged ensuring that the time and date are recorded and that it is assigned to the best person to provide a solution. Support Centre will also ensure that you can easily track the progress of the solution by quoting your support issue number.

The preferred method of submitting an issue via this website is using the Broner on-line Customer Support System. For more information, see below. If you do not have an account for the system we strongly recommend that you obtain one. However, you can also submit issues by phone, fax or e-mail:

Telephone +44 (0) 1923 652026
Fax +44 (0) 1923 81645
E-mail support@bronermetals.com

 

Broner Customer Support System

The Broner Customer Support System allows customers to enter support issues and view previous support issues entered by yourself or anybody in your group.

Issues are entered on an easy-to-use form. Help is provided within the form.

Confidentiality is assured by restricting access to each group. After approval a login and password is supplied.
To apply for an account please send us an email with the following information:

  • your name
  • company name
  • job or role in your company
  • e-mail address
  • telephone number.

To submit or track issues using the Broner Customer Support System, please click here.